Refund still pending since 21st Feb

Name of Complainant Madhumita Shome
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Madhumita Shome:

Dear Team,

I have Ordered in Jio Mart on 17th Feb 2021 and got the delivery on 19th Feb 2021 . The packet of 1 kg sweet corn which was delivered was stale so I called them for refund on 21st Feb 2021 .  Post that I had called customer care several times, everytime we give me a new ticket number, some reopen the old ticket, ask to wait for 48 hrs but the problem still not resolved till date. I have even mailed them four times but still it falls on deaf ears.

My order No.  16135590759090890M dated 17th Feb 2021. I wanted to know what is the reason for getting this delay . 

Image Uploaded by Madhumita Shome:

Refund still pending since 21st Feb

Leave a Reply

Your email address will not be published. Required fields are marked *