| Name of Complainant | |
| Date of Complaint | January 15, 2026 |
| Name(s) of companies complained against | NovaBazzar |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected Sir/Madam,
I,Dayanandan.m, resident of 1st Floor, #54, Sanjay Illam, 5th E corss Akshay Nagar Ramurthynagar wish to lodge a formal complaint against Nova Bazaar (seller) and Shiprocket (logistics partner), for delivering extremely poor quality products under Order No. NB158460.
📦 Order Details:
Order Number: NB158460
Platform: Social Media Advertisement (possibly Instagram/Facebook)
Delivery Partner: Ekart
Powered By: Shiprocket
Payment Method: Cash on Delivery (₹1199)
Product Ordered: Swiss Watch (as per the stylish advertisement)
Product Received: not same and low-quality, cheap Watch that do not match the advertised design, or appearance.
The products received are completely misleading and substandard, and it is clear that the seller has engaged in false advertising and deceptive business practices.
I request the Consumer Court to kindly intervene and direct the concerned parties to:
1. Accept the return of the substandard items, and
2. Refund the full amount of ₹1199 to me at the earliest.
Date of Delivery: 7.01.2026
Courier: Ekart
SMS Proof: “In Transit: Your Nova Bazaar order NB158460 has reached your city…”
This case reflects a violation of consumer rights and online trade ethics. Kindly register my complaint and take appropriate action.
Thank you for your attention.
Sincerely,
Dayanandan.M
📍 1st Floor, #54,sanjay illam 5th E cross Akshaynagar ramamurthynagar
📞 8553955107
✉️dayanandan@truemedix.in
