| Name of Complainant | |
| Date of Complaint | October 8, 2020 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I had ordered Karachi Bakery Triple Delight Fruit Chocolate and Cashew Biscuit…Quantity-2nos and paid Total Amount of Rs 466 /- thru SBI Credit Card for the Order OD119721045468775000 which I later Cancelled due to change in Delivery Date – twice ( Cancelled Both the Quantities). Now your seller only processed Rs 233 on 22-Sept-2020, Which i received towards my Credit Card on 24th Sept 20. What has happened to my other remaining amount i.e., Rs 233. I did raised the issue many time to Flipkart, but every they send me reply which i have Mentioned(pasted) below in the bracket.
(“Hi Pramod,
This is regarding:
Order Number: OD119721045468775000
Product Name: Karachi Bakery Triple Delight Fruit Chocolate and Cashew Biscuit
We are sorry for the trouble caused to you.
We understand that this is not what you expected, we don’t want our customers to go through this.
The seller had processed the refund of Rs. 233/- to your Credit Card on 22 Sep 20 & it should have been credited by 24 Sep 20, for this order.
The refund reference number is 74163260267027479054495.
You may contact your bank’s customer support with these details for further assistance.
Note: The bank’s customer support number can be found on the back of your card.
If that’s not the case, you may raise a dispute with the bank’s grievance cell to get an update on this refund.
We would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
Thank you for being with Flipkart.”)
Regards
Pramod
Image Uploaded by Pramod: