Refund related

Name of Complainant Nampalli Bhanu Prasad
Date of ComplaintDecember 15, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Nampalli Bhanu Prasad:

Sir/madam,
I’m ordering a product in October 1st and it’s not delivered by October 20th also,so I’m cancelling the order in 20th October,but till now no response from that complaint team,,many times I’m called to customer care and many mails I’ll send to escalation team and I’ll send a email to head of the escalation team also,they are all give me a token number and said that it will take upto 48hr to resolve,but till now no response from us they not resolve my problem and refund. I’ll attached details of order and complaint mail’s below.
Please do needfully pls help me .
Thank you sir/madam

Order Number:-16645796240035177A
Shipment Number:-16645796240035177A-01
Order Date:- 1 October 2022
Product Total:- ₹1,298.00
Invoice Number:- Y35099322606555
Invoice amount:- ₹1,298.00
Payment Mode:- PREPAID

Ticket No:6662643401

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