Refund related

Name of Complainant Bidisha Chattopadhyay
Date of ComplaintJune 29, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Bidisha Chattopadhyay:

I ordered a Tokyo Talkies women black trouser order id OD225120147508943000 on 4th June, 2022 & the payment option I opted was COD. But on 10th of June, 2022 I paid Rupees 600/- to Flipkart through Google Pay (UPI transaction ID 246178052711). After that I received the parcel on 11/06/2022 & then come to know that the payment has not been updated, so as per conversation with the Flipkart Customer Care Executive I received the order by paying the amount. As per the conversation I was being told that the amount will automatically credited. But sorry to say that the amount yet not been credited. Repeatedly I spoke with Flipkart Customer Care Executive, & the same thing was told that “you will get a call within 24hrs/ 72hrs & after the resolution you will get the money”. Now just want to get the money back.

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