Refund Related

Name of Complainant Sumeet Kumar
Date of ComplaintOctober 12, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sumeet Kumar:

I booked a car for half a day on 14th May (Booking id: JPS6N10FK).

 

A refund of ₹ 3999 is pending from that day until now. On contacting them, they say that it will be refunded soon but no action on that. Now I have started receiving promotions from them that they will reward people booking vehicle from Zoomcar, I feel like that reward money is our (customer’s) hard earned money and they do not have any right to give away money to others before refunding us.

Please help!

Image Uploaded by Sumeet Kumar:

Refund Related

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