Refund refused by amazon

Name of Complainant Nirma
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Nirma:

We bought sofa cover and it didn’t fit our sofa. Amazon initially agreed to refund and even sent an email saying they initiated the refund..later on when we noticed the refund wasnt received and Amazon told they can’t refund and this is not eligible for return. When it’s not torn or defective why can’t it be refunded.

Image Uploaded by Nirma:

Refund refused by amazon

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