Refund promised but never received in over a month

Name of Complainant Xavier Francis
Date of ComplaintAugust 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Xavier Francis:

Took an Ola outstation ride on 3rd of July to coimbatore where I was overcharged by around 2.5k due some calculation error in the app. After days of reaching out their customer support via emails and tweets, they called and acknowledged the mistake and also confirmed the same in an email. It has been over a month now and I still don’t have a refund and no response as usual.

Image Uploaded by Xavier Francis:

Refund promised but never received in over a month

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