| Name of Complainant | |
| Date of Complaint | November 5, 2022 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had booked a ticket on Paytm portal. Bus timing was 10:25 pm (22 oct 2022) but not arrived at location by 01:30 am (23 oct 2022). I registered a complain to customer care at 01:25 am 23 oct 2022 and after confirmation of refund from customer care employee, i took another bus at 01:30 am 23 oct 2022. But now Paytm customer care is denying for refund ( they (Paytm employees) are telling that operator is denying for refund so I am).
So my point is – i have taken another bus after confirmation of refund from customer care.
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