refund of the flight

Name of Complainant chakshu
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by chakshu:

Its been more than three months since I have raised this refund request. I have provided the credit note given by the airlines still It is taking so long to initiate the refund.

This ticket was booked for June and since then I have been contacting Paytm to refund the amount. I have called customer care many times and they told me that they need any mail or credit note from airlines only then they can refund. I went to AirIndia office to get this not but now still it is taking so long. I am not sure if this is some kind of hoax.

This is really disappointed as i dont think it should take this long to refund when even the credit note is provided by the airlines.

I am asking them again and again but there is mo update by them.

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refund of the flight

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