Refund of subscription fee of Freedom Card which is free

Name of Complainant Gurjeet Kaur
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Gurjeet Kaur:

hi I got Call from Dhani and they offered me a card with the limit of 25000 and 5% of this limit
per day online or off line anywhere. I bought the same with paid amount 589 and after that applied for Physical card 99 rupees Extra. But they restricted the card only for usable at Dhani Store app and for this You even don’t have to pay any subscription fee. I had contact the Dhani Support team for same and asked for refund for same as not penny was used from freedon card. Customer support executive lodged the issue with his sr. and asked me wait the same for next 24 hours. but today after 5 days they denied and said card is still active you can use the same at Dhani store. no refund will be processed.

Image Uploaded by Gurjeet Kaur:

Refund of subscription fee of Freedom Card which is free

One thought on “Refund of subscription fee of Freedom Card which is free

  1. Hello Gurjeet Kaur,

    We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

    Neha, Team Dhani

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