Refund of payment as connection not provided

Name of Complainant Dinesh
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Dinesh:

I have purchased new connection plan of Hathway broadband on 5th May 2020 but after making payment agent stop answering my calls and even though support desk of Hathway was also not responding. So I send request mail to stop my new connection and provide me my refund amount which I have paid Rs. 4365/- but still there is no reply from Hathway broadband no any updates. Every day I am calling support team of Hathway but they gave me fake promises that it will take 24 hours or 48 hours some one said that it will take 45 days to refund my amount. I am getting irritated by calling these guys the support desk of Hathway but they haven’t solved my issue. I want my money back I want my amount to be refund. Please help me so that Hathway broadband can solve this issue as they are not taking any seriousness in this regards. I tweet my complaint as well but no response from there end. Please help me to get my refund as soon as possible.

Image Uploaded by Dinesh:

Refund of payment as connection not provided

Leave a Reply

Your email address will not be published. Required fields are marked *