REFUND OF NON PAYMENT BILL

Name of Complainant Priyabrata Pal
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Priyabrata Pal:

I paid my HDFC Credit card bill through CRED app on 2 Aug 22. Amount was Rs.10806/- CRED app is showing payment was made to credit cards but actually amout was not credited to my Credit card. My card was temporarily blocked due to non payment of bill. I paid the bill again on 16 Aug22 with Rs1341/- fine and service charge. Almost one month past. I requested CRED customer support many times but they are not refunding my money.

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