Refund of my Money for booked bus tickets

Name of Complainant Shubham Kumar
Date of ComplaintAugust 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shubham Kumar:

Hi,

I have booked 3 tickets via Paytm on 24th August 2020.

Ticket: Delhi to Azamgarh

Boarding Date/Time: 25th August 2020/09:00 PM

Booking ID: 11558072439

Boarding Point: Akshardham Opposite metro station (Bus Stand)

Total fair: Rs. 3297

Compliant:

I reached the boarding point at 8 pm and didn’t get any bus operator details like Bus No. and Driver’s contact number. I waited till 11 pm with my family but neither bus came nor any messages for cancellation. I contacted to Paytm 10+ times but didn’t get the solution and money back. I want my money back ASAP. I have to take legal action against Paytm. I am extremely dissatisfied with their worst services. 

Image Uploaded by Shubham Kumar:

Refund of my Money for booked bus tickets

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