Refund of money from VI Sim

Name of Complainant Virendra Pratap Singh
Date of ComplaintJanuary 25, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Virendra Pratap Singh:

Dear sir,

Today I had a recharge of vi sim from VI app, and picked 10 Rs plan for added talk time. As soon as I put OTP no surprisingly 1000.oo Rs deducted from my account.  While there was no mentioned amount on OTP message.  I request to the authority to refund money as soon as possible.  I contacted to customer service there Ms Neelam found and refused to do so. If it is considered by authority then I will be thankful otherwise suffer severe pain.

Thanks

Virendra Pratap Singh

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Refund of money from VI Sim

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