Refund of flight cancelation due to COVID

Name of Complainant Karun Kumar Singh
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Karun Kumar Singh:

I have booked my flight through paytm but due to covid, flight got cancelled. As per Indigo, they have refunded the full amount to paytm on 24th June 2020 but paytm is not refunding the money. I called paytm multiple times and emailed but every time they are saying we will refund the money but not refunded yet. Paytm is using the money from past 10 months.

Image Uploaded by Karun Kumar Singh:

Refund of flight cancelation due to COVID

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