Name of Complainant | |
Date of Complaint | November 29, 2023 |
Name(s) of companies complained against | Yatra.com |
Category of complaint | Tours & Travels |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
I had booked an online ticket for Indigo flight from Muscat to Mumbai, through yatra.com. The booking was not confirmed, but the payment was deducted from our card.
They say that the refund was initiated immediately, but i haven’t received anything yet. Also the tracking number doesn’t show any data on their website.
Dear Priyanka, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making a payment on our portal, please kindly share the email address used and the amount charged for us to check and take it further. Regards Yatra Care