Refund of failed transaction amount

Name of Complainant shriparna chakrabarti
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by shriparna chakrabarti:

This complaint is regarding the failed transaction which was done on 17th Sep 2021 for an amt Rs.1810.00 on Amazon Website.I got a transaction error & the money was deducted from my account, but the beneficiary has not received the money.This is to inform you that I have received an email from Amazon.in regarding the successful refund process of the said money on 18th Sep 2021. But I haven’t received the credit yet. Here is the refund reference no. #TQ5IMQ6X0000KTNC6RDM. I have informed Amazon.in and my bank (PNB)several times regarding the said matter but no action has been taken from both of them. Now what should I do?

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Refund of failed transaction amount

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