Refund of failed transaction

Name of Complainant Shivangi bedi
Date of ComplaintApril 14, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivangi bedi:

I did a recharge on old plan of rs. 448 first time the transaction  was failed nd then i tried 2nd time then also transaction failed but the money is deducted from the bank account directly 2 times i.e 448 deducted 2 times from my bank account nd money has not been refunded it has been more than 4 hours now. How will i get my money back i have to recharge my number

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Refund of failed transaction

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