Refund of Cancelled Jet Airways flight not initiated by Paytm

Name of Complainant Soumen Jana
Date of ComplaintJune 5, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Soumen Jana:

It has been over a year now, Paytm is not refunding amount for jet airways cancelled tickets. I am following up for a year but they are ready with their dialogue your refund is under process. Paytm is not taking any initiative for refunding money to their customers. It is matter of 20000 rupees. Paytm is not bothered at all.

My flight was on 13th May 2019, Mumbai to kolkata

Paytm booking id 6988877208

I have uploaded the details on the below attached pdf.

Please help me for getting my refund back.

Image Uploaded by Soumen Jana:

Refund of Cancelled Jet Airways flight not initiated by Paytm

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