Refund of Cancellation Flight Ticket

Name of Complainant Jennifer Pashel
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Jennifer Pashel:

Hello, I have booked the flight ticket for my brother for 22nd March 2020 on Via.com website.  But 22nd March was declared as National Lockdown and all flights got cancelled.  I have talked to Indigo Customer Care and they have said that refund has been initiated from their side and now Via.com has to refund it to me. Since April I have been calling the customer care of Via.com and send an email too…but their number is always busy or not reachable. I want to know the status of the refund from Via.com.

Thank you

Image Uploaded by Jennifer Pashel:

Refund of Cancellation Flight Ticket

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