Refund of Booking Amount for cancelled International flight during COVID lockdown

Name of Complainant Akhil Raizada
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Akhil Raizada:

Dear Sir,
I had booked a return ticket from New Delhi to Seattle on 27th March 2021. Unfortunately, due to my lack of experience with MakeMyTrip, I booked the ticket through makemytrip.com.The booking ID was NN2115554977522 and the flights were scheduled as follows –
New Delhi to Seattle ( 16-06-2021) United Airlines
Seattle to New Delhi (06-07-2021) United Airlines

Unfortunately, the flights were disrupted due to COVID pandemic and all flights during my planned itinerary were cancelled.
I have been trying to get refund from the Make My Trip since last 6 months but the company has done absolutely nothing to refund the amount. My refund requests on the web site of Make May trip have been closed without taking any action and nobody answers the telephone lines. My last complaint was with Ticket ID 14021915399274112 was also closed by Bhaskar on 13 Oct 2021.

I request you to intervene and take immediate action to refund the amount due to me.
Regards,
Akhil Raizada
akhilraizada@gmail.com
9004497020

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