REFUND NOT RECEIVED YET

Name of Complainant Ruhi
Date of ComplaintDecember 29, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Ruhi:

order I’d : 16077727519093501A

I have placed order on  jiomart on 12/12/2020 then next day I received call from jio mart the guy said mam order something else this is out of stock and he said I will get refund back in two days I said ok but the thing is that if u had products out of stock how come it’s added in the cart and order get placed I do online shopping for everything never happened like that.

Next I got email u will get refund in 3 to 5 working days nothing received.

Then I emailed to their support email I’d cs@jiomart.com everytime I send email they give ticket I’d and says it takes 7 working days to refund

i placed order on 12th it’s 28th today how many days takes to jio to count 7  working days

ITS LITERALLY HARASSING

Yesterday I sent new email again and they says we have forwarded ur complaint we working on it bloody hell nothing has been resolved until now if u had stuff out of stock why the hell order got placed and amount got deducted and the guy who called me I get refund back in two days it’s already 15th day today I have not received any refund yet

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REFUND NOT RECEIVED YET

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