| Name of Complainant | |
| Date of Complaint | November 13, 2018 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a product from paytm which was of a poor quality. So i returned it back but instead of returning they sent me another same product. I received a call from the courier boy and i told him to return it and give me my money back but i guess instead of returning he cancelled that item. Now when i open “My Orders* page on Paytm, it shows one cancelled and one returned order. But where is my money? They are not returning it. Whenever i call the customer support number, they never attend the calls. I went through the bank details page for refunding, but that was empty. The product was of 999₹, i am a college student and that amount is really important to me. Please help
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