| Name of Complainant | |
| Date of Complaint | March 7, 2021 |
| Name(s) of companies complained against | JIO mart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
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Dear Sir Madam
I had ordered some items through jio mart on 02-02-2021 of which one item i had to return back since i received in damage condition, but the refund didn’t get back till now. It’s been more that 60 days, i have been following up with JioMart staff but team is not giving any positive response and everytime they inform money is refunded to source account. But when i check my account, there is not money refund of Rs. 975.
I raised complain many times but no satisfactory reply given by their executives. Every time they told me wait for 48 hours and after few hours they close the ticket without any proper response and no one from their side call me back..
Damaged Order Number 16121143779144178A
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