Refund not received from Jiomart

Name of Complainant Rathipriya C
Date of ComplaintApril 16, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rathipriya C:

I ordered a hand blender from Jiomart on 31st January and raised a return request the same day after finding the product faulty. After multiple follow ups the product was picked up on 18th February. It has been almost 2 months. I have written over 30 emails and have called customer care helpline around 10 times. I am always asked to wait for 48 hours for the issue to get resolved. I have not received a single call from Jiomart, nor have I received any refund.

Image Uploaded by Rathipriya C:

Refund not received from Jiomart

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