Refund not received for product never delivered instead Flipkart blocked my account

Name of Complainant Sukhwinder Singh
Date of ComplaintAugust 22, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sukhwinder Singh:

1. I purchased 2 packets of Surf Excel(6 Kg each) costing 999/- each i.e 1998/- total
2. Only one packet received with torn out surf inside and in wet condition. Same was returned after 7 requests to customer care and got refund after repeated requests.
3. No refund received for other packet which was never delivered.Instead Flipkart blocked my ID. Till now 14 requests made to customer care but no solution.

Image Uploaded by Sukhwinder Singh:

Refund not received for product never delivered instead Flipkart blocked my account

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