Refund not received after multiple remainders

Name of Complainant Balaji
Date of ComplaintNovember 14, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Balaji:

Hi,
Amezon delivery person gave me a QRcode/scan, I scanned & did pay 603 rupees using PhonePe, my payment was successful to some “Karthikey potato corner”, I understood it belongs to seller account, but it didn’t reflect in Amezon payment site, delivery & order got cancelled. Delivery person contact number is 806 191 4444.

My bank & PhonePe both say amount paid into recipient account successfully. They can not revert it.

Now Amezon says they didn’t receive money so go & contact your bank for refund, we can only provide confirmation that we didn’t receive money.

Is this a planned cheating from Amezon?

Image Uploaded by Balaji:

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