Refund not received

Name of Complainant Pratiksha Chakravarty
Date of ComplaintJuly 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Pratiksha Chakravarty:

There is no contact details of the customer care, no email id, one number which never allows to talk to the rep. Goibibo is fraud company, they book buses which are not even available and keep the money. the bus never shows up and neither they refund the money. I am never letting anyone use goibibo again. worst travel experience ever. I booked a bus from Goa to Hyd, the bus did not show up, I raised request to refund the money, they closed the ticket saying refund done but I did not get any money back. booking id – GOBUSDT559120D3D1

Image Uploaded by Pratiksha Chakravarty:

Refund not received

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