Refund not received

Name of Complainant Ritika Mahato
Date of ComplaintMarch 21, 2020
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Ritika Mahato:

Date & time of transition – 28 Jan,2020 & 3:14pm

Transaction ID- 100002258841125(IRCTC)

TRANSACTION ID- PTM20200128079433490771202001280314 (PHONEPE)

Mode of payment-PhonePe

Amount-₹3756.38

Registered mob no-7008092962

The ticket was not booked but money was debited.I have not received the refund yet. IRCTC and PhonePe are not helpful at all.its been 1 & half months and still waiting.

An early solution will be highly appreciated.

Image Uploaded by Ritika Mahato:

Refund not received

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