Name of Complainant	Deepak Teenwal
Date of Complaint	September 10, 2019
Name(s) of companies complained against	Amazon Merchant
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Dear Consumer court,

I got refund from Amazon Rs. 639.20. i provided my Paytm saving account number to Amazon and they have transfered my refund in this account and provided me transaction id which is Refund Reference # 92411814720.

But i have not received any money in my paytm saving account, when i contacted Amazon, they are saying that i should contact Paytm payment bank customer care department and request them to file charge dispute.

But Paytm Paytm bank is not filing charge dispute and saying that they have no information regarding this transaction id which amazon provided Refund Reference # 924118147203.

i am also sharing refference number of that transaction which i sent to Paytm Payment bank S51965564.

Paytm Payment bank is not helping me at all and i am in big trouble, Amazon is saying they can’t do anything without charge dispute refference number.

Consumer court, please give me justice .

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