| Name of Complainant | |
| Date of Complaint | December 5, 2021 |
| Name(s) of companies complained against | TRAVOLOOK.IN |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had booked a flight from Bangalore to Vishakhapatnam on 9th November, 2021 for 9950 INR after being directed to their site from a Google Ad. Later I was informed via mail that the ticket was in processing, and that I must wait for 30 minutes. After 10min a mail notified me that my reservation was “cancelled due to an operational reason” and that a refund will be provided post “8-10 working days. I am having series of phone calls regularly, and they hardly picks the call once in a while saying your refund has been initiated and money will be refunded within two days. Kindly help me on this.
Image Uploaded by Prasad K B:
REF ID # REF668961016
PNR # M4NHQI
Worst service and worst refund policy, as per your customer care executive your refund process take 30–35 working days totally worst company of Travolook. I was cancelled before 24 hrs and your customer care executive ask will just refund Rs. 3000/- , means Rs. 2000/- deduct. it’s worst policy.
I was take follow many time but still not refund yet. I was cancelled 20 November 2021, but still not any process done.
As per customer care after received payment from Airlines we will refund to you account in 48 hrs and I have received update from GoFirst airline, they was refunded in 23 Nov. 2021, after that not refunded Travolook.
VERY WORST COMPANY OF TRAVOLOOK….
VERY WORST TRAVOLOOK COMPANY REFUND POLICY..