Refund not processed by PayTm

Name of Complainant Prosanta Mukherjee
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Prosanta Mukherjee:

Hi,

I am complaining as i have not received any refund after multiple followups with Paytm in a span of 30 days.

Refund has been processed by airline and it confirmed over email. But the same is not credited back to my account by PayTm as ticket was booked through Paytm. Screenshot of cancellation email and refund email is attached.

PNR: J8Y6NJ

Paytm booking id: 9812129060

Paytm compain id: 187118828

Refund amount: Rs. 10734

 

Please help!

 

 

Image Uploaded by Prosanta Mukherjee:

Refund not processed by PayTm

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