Refund not processed

Name of Complainant Vipul khurana
Date of ComplaintNovember 29, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vipul khurana:

I ordered samsung galaxy z fold 4 from amazon. The product i received was already used. I initiated a return for the same after talking to amazon customer service after getting confirmation that i will get my refund soon. The product got picked up on 10th nov and i was told i will get the refund by 22nd nov. I have been calling amazon customer service since then and they give me new refund date on every call and talk in rude manner. I am really fed up with all this and this shows that the customers are not treated right and we as a customer cant do anything.

Image Uploaded by Vipul khurana:

Refund not processed

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