Refund not issued for cancelled ticket

Name of Complainant Sneh Srivastav
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Sneh Srivastav:

Booking id: 16231928565
Paytm Complaint I’d:22056341111
The tickets were booked on Nov 25th 2021 . The tickets were cancelled on 15 dec by airlines. Several complaint ids had been created and were closed automatically without confirmation from my side.
I was told to receive the refund within 30 days and now its about to be 45 days , the paytm app is not processing my refund of Rs 58541.
Kindly look into this matter and provide me my refund.

Image Uploaded by Sneh Srivastav:

Refund not issued for cancelled ticket

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