Refund not issued

Name of Complainant Parnika Jha
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Parnika Jha:

I have not received the refund for Levi’s Men’s (511) Slim Fit Jeans (18298-0516_Blue_36W x 32L) which was picked up from my place on 27/7/2021.

On calling the customer care, I am told after 1.5 months that the product is not matching and it is at the fulfilment center. I totally disagree with the fact that the product is different because the only place I bought the jeans was from Amazon. The courier person had verified and then picked up my jeans.
The site says that the product is still in transit!
I do not have the refund nor do I have the product. Please look into the matter on an urgent basis.

Image Uploaded by Parnika Jha:

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