Refund not initiated even after 16 days

Name of Complainant Bharat Shreshtha
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Bharat Shreshtha:

I booked flight ticket Mumbai-Lucknow via travolook which got cancelled, the airlines said they got call from Travolook to cancel the same. Travolook said I will get my refund within 7-10 working days, it has been over 15 days now, I have to make my credit card payment, I will now get penalty and my cibil score will be effected because of these people. I have made a call to them more than 10 times, they would not give me any solution. I have sent them mail, no solution. I am fed up of these people, please help me get my money back. Booking reference : REF849103145 .

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