Refund not Initiated despite Cancellation of Ticket

Name of Complainant OINDRILA CHATTERJEE
Date of ComplaintDecember 12, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by OINDRILA CHATTERJEE:

I booked a flight from Ahmedabad to Kolkata via Travolook on 15th November. However, they cancelled my booking saying I will receive refund within 48 hours. One week later, they said the refund will be sent by 29th November. When I didn’t receive the money yesterday, I called customer care, they disconnected my call repeatedly, and the same thing is happening today. I think this is a scam they are running where the company is making money by scamming innocent consumers. I would like to take legal action,so me and my fellow consumers can get their money back, and future consumers also become aware of such fraud businesses.

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