Refund not initiated

Name of Complainant Nitika
Date of ComplaintSeptember 14, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Nitika:

Hi
This complaint is regarding the below order number
122023928

Luna blu sneakers : used product sent by tata cliq
Luna blue jacket : size was big

The product was picked on 8 sep 2022. Until now I haven’t received the product. The cs managaement is not handling the case properly and marked by complaint as closed.

As per the given time line mentioned on their email. Refund gets initiated for UPI within 1 business day. They asked me to wait and closed the query. They are sending cheap and used product in name of sale. And expect from customer not to return even if no hygine is followed by them. Even after multiple followup no action was taken. And the customer support of tata cliq is worst. This site should be closed.

Image Uploaded by Nitika:

Refund not initiated

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