| Name of Complainant | |
| Date of Complaint | December 6, 2020 |
| Name(s) of companies complained against | Four points by sheraton |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I made a booking for Four points Pune on the 10th of November through booking.com as a gift for a friend. They website did not permit online payment so i got in touch with the hotel and they provided me with a UPI ID to which i made the payment. DUe to date issues i had to canecl the booking which i did on the same day i.e. 10th of November. I have been chasing the hotel for nearly a month now and they are not generating the refund yet. Everytime i call i get the same excuse that it will be done tomorrow.
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