Refund not given by flipkart and account also block

Name of Complainant Abhilasha
Date of ComplaintJuly 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhilasha:

My self Abhilasha Rajurkar, Mobile No : 7987365927 My 10 yr old son had ordered some items by mistake on 20th June.23 and after that immediately cancelled,

At that time we felt that someone was doing fake transaction from our account, due to which we blocked that ICICI Bank account.

While activating the Flipkart account wrong mail id has been entered by our son due to which we are not getting proper mail.

Total six items were ordered out of which 5 have been refunded and one is yet to be done whose price is Rs.35900 .

After a few days Flipkart’s account has also been blocked, We contacted the call center several times but they are unable to help us as the account is blocked,

An attempt was made on 1st july to make payment from Flipkart but due to our account being blocked, it was not credited in the account,

Image Uploaded by Abhilasha:

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