Refund not given by Amazon against the return product

Name of Complainant Khushal Jagnade
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Khushal Jagnade:

Order no 408-9395717-7999539
Product name huwewi band 6
This above mentioned product which I was ordered from Amazon on 25 July 2021, amount rs 4499. And after opening the product it found damaged I ask to customer care executive to replace the item and they were collected the product and given a new products but after using 3 to 4 days item found faulty battery drain so quickly. I asked then for the refund but that’s item picked up completed but refund not received after a 10 to 15 days
I contacted them on mail on [email protected]
Customer care service number
And [email protected] but no reply from them
When I contact to customer service they said they received fake item so refund not possible forget the money. No one help me out.

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Refund not given by Amazon against the return product

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