Refund not done by oyo hotel

Name of Complainant	sahidul Islam Choudhury
Date of Complaint	November 14, 2021
Name(s) of companies complained against	Oyo
Category of complaint	Corruption
Permanent link of complaint	Right click to copy link
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Text of Complaint by sahidul Islam Choudhury:

I booked an oyo hotel O 81367 Hotel Fortune with the oyo id YLVX7182 on 2nd October 2021 and made an advance payment of Rs.1596 from my phonepe number SBI account. Once I reach the hotel, manager denied check in on the ground that their contract with Oyo has been finished, they no longer allow booking from Oyo. Therefore I request Oyo to cancel my booking and start the refund process. They did that on the same day but even after almost a month I haven’t received the refund amount. I contact Oyo but they are not responding. I Went to the concerned bank with the bank reference number, bank said they have initiated refund process but biller has not started the process. I again approach Oyo but this time they dont address my issue and not receive the call.
Kindly take this matter seriously

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5 thoughts on “Refund not done by oyo hotel”

I had order for blanket and panty amounted Rs. 2279 on 25.10.2021 order was placed and payment was done. Ordered shows that delivery by 12.11.2021 but when I saw on 12.11.2021 order was cancelled by Amazon , it was okay but refund was not yet credited.