Refund not credited to my account

Name of Complainant Praveen HR
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Praveen HR:

I had booked flight ticket on 8/10/2020 in IRCTC and paid Rs. 9446.80 through google pay. Immediately reservation cancelled and refund initiated from IRCTC on 13/10/2020 with the reference sequence ID : 9500734951. But the amount is not credited to my SBI account. SBI branch manager said that it is hold in Google pay server. But i am not able to contact the google pay customer care, because they stopped all the activities due to COVID 19.
Please help me to get back amount back.

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Refund not credited to my account

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