Name of Complainant	Sunil Singh
Date of Complaint	May 25, 2022
Name(s) of companies complained against	Travolook
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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My booking was done dated 17th March with reference no REF982390653 but later it got canceled from Travolook end. I was ensured that the refund amount will get credited to my same payment mode in 10 working days. It’s been more than a month and still no update.

No after reaching support again, I am being told that the amount will be credited in the wallet which I don’t need. The amount needs to be credited to my bank account directly.

Every time I call support, I am given a new timeline but no action. May I know what sort of service is being provided?

Later I was credited half the amount and the rest of the half is still pending. I have followed multiple times, but no resolution

Appreciate your quick response on this matter.

Regards,
Sunil Singh
Mob- 9579432215

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