| Name of Complainant | |
| Date of Complaint | March 31, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have placed an order from AMAZON which was twice sent as a wrong item , on being asked for exchange they from their end itself that it can’t be replaced and I had no option but to choose refund .
It was further picked up on 22.03 , & as of today I.e 29.03 their is no update on refund status despite of making several calls to Amazon customers services, at times they inform that its been initiated via seller in cheque format , which I have not received yet , nor I was informed earlier that I’ll be getting a refund in form of cheque. What will I do with the cheque if I don’t hold any bank acc .
And if it was supposed to be refunded in form of cheque why did they initially even ask for the option to choose the refund mode which then I selected as Amazon pay balance .
Nd till now I have made several calls
They have not made my refund.
