Refund not being given for Order 8985 which was cancelled due to “Sold out items”

Name of Complainant Prateek Mittal
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Prateek Mittal:

Ordered some items from 1Tab on 18th June, Order ID : 8985.
Expected delivery date was 23rd June.
Inspite of paying Rs75 as delivery charges ( as i urgently needed the items),
i did not receive any shipment.
Order has been cancelled saying “Sold Out Items” as per their mail by Deepak Dhawan.

Called them many times, emailed them multiple times, even chatted on the ChatBox on their website, Tweeted them multiple times too.
As requested by them, I have provided them the bank details also for refund but nothing has been done till now.
Every time i get same reply “We are working on it and it will be resolved at the earliest”

This is customer harassment to say the least and totally a SCAM/FRAUD.

Image Uploaded by Prateek Mittal:

Refund not being given for Order 8985 which was cancelled due to “Sold out items”

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