refund issues with evensaree

Name of Complainant Kavitha LM
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kavitha LM:

Hi,

I am facing the same issue. Ordered Rs/- 1199 amount of saree but received a different one and when they finally received the call at 6290575042 and 9330647797, they gave me directions on google pay to PAY to a UPIID – mynumber@rbl which returns the name as PREETI.

He says it is a permacode of evensaree but if we continue we will be paying 9991rs to PREETI’s account and they claim that 9991 is not the amount but a permacode of their business and 1199 will get refunded.

Which makes no sense!

 

When i told that i cannot believe this mode of transfer where I am paying 9991, and that i will confirm with google and get back he said that is not possible and cut the call.

Could you please help?

 

I do not see any permacde that google gives away that can be used for refund in this way.

This is fraud happening at a different level

Image Uploaded by Kavitha LM:

refund issues with evensaree

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