| Name of Complainant | |
| Date of Complaint | September 1, 2024 |
| Name(s) of companies complained against | Blinkit |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am writing to express my dissatisfaction with the resolution of a recent issue related to my order #132280423, which was canceled because the delivery agent was unable to reach me. Instead of processing a refund to my original payment method (a credit card), I was issued a voucher worth ₹857 with a one-month validity period.
I used the voucher to place an order worth ₹450, but since the voucher was one-time usable, the remaining ₹400 was lost. I find this outcome to be unfair and disappointing.
Firstly, as I made the payment electronically, the refund should have been processed back to my original payment method. Issuing a voucher instead, and then limiting it to a one-time use, has effectively deprived me of ₹400. It is unreasonable to expect that I would place an order for the full voucher amount when I only required products worth ₹450 at that time.
I am very unhappy with the service and the way this situation has been handled. I request that the remaining balance of ₹400 be refunded to me, either to my original payment method or through another suitable means.
Thank you for your prompt attention to this matter. I look forward to a fair resolution.
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