Refund issue with Amazon_Wrong product delivered

Name of Complainant Harjeev
Date of ComplaintSeptember 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Harjeev:

Order date
30-Aug-2022
Order #
406-3060277-9633963
Order total
   3,328.00 (2 items)

I ordered 2 pair of shoes and received one pair of shorts in place of the shoes. When asked about the resolution from the customer service, they are not giving the correct details and not helping at all in the refund

Image Uploaded by Harjeev:

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